Customer Testimonials

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DealerRater Jul 17, 2025

Great service from everyone and great truck. Nice to buy from them and would highly recommend them

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DealerRater Jul 12, 2025

Best service I have ever had buying a used vehicle staff was great thank you

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DealerRater Jul 12, 2025

I am so glad Lindsey has returned to Walt Massey CDJR! She always gets my vehicle fixed quickly and correctly!

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Google Jul 11, 2025

Best used truck ever they were very helpful and when there was an issue they took care of it of all the staff that helped me was great I have sent more people your way just because you stand behind what you sell I will buy more from y’all thank you

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DealerRater Jul 11, 2025

Great experience. The buying process was easy and everyone was very helpful and polite. Keep up the good work.

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Google Jul 10, 2025

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Google Jul 10, 2025

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DealerRater Jul 10, 2025

Service was quick and reliable! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time!

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Google Jul 10, 2025

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DealerRater Jul 9, 2025

Best dealer in town girls in service are very attentive. Would recommend to any one I know

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Google Jul 8, 2025

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Google Jul 8, 2025

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Google Jul 7, 2025

Great price and fast service. Had the best sales person anyone could have asked for with David Parnell Took care of business right

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Google Jul 7, 2025

Wonderful service! Lindsey went above and beyond to work around my schedule to get my repair done in a timely manner.

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DealerRater Jul 5, 2025

Service was great. Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At first it was an electric vehicle but it had a gas gauge and a tail pipe with exhaust fumes coming out. By the time we left my head was hurting from breathing in those exhaust fumes!!

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Google Jul 4, 2025

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DealerRater Jul 3, 2025

Madison and Lindsey are very helpful. I will continue to choose Walt Massey CDJR Service

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DealerRater Jul 1, 2025

Had the best experience service was amazing very polite and kind definitely would go back

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DealerRater Jun 30, 2025

Pleasant to work with had a couple of issues , wanted me to bring it back , told them it had a squeak , should have tookcare of it then , ABS light keeps going on and off

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DealerRater Jun 30, 2025

Great service. They offered professional help and helped me find just what I was looking for.

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DealerRater Jun 30, 2025

Madison Fairley is very professional, courteous, politeand knows how to get the job in to get it done and we’ll check on it while it’s being service. I appreciate her very much.

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DealerRater Jun 27, 2025

Danny Moorman is a top tier salesman. He made the buying process simple and easy. Kayla got me the best rate out there . Great team at Walt Massey no place I’d rather go for buying a vehicle

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DealerRater Jun 26, 2025

David Parnell is the sales guy for sure. Only problem was the length it took for finance to get me going.

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DealerRater Jun 25, 2025

Our agent made this experience very easy and enjoyable. The day we made the purchase was full of laughter and although we were there a few hours it felt like seconds! We got a lot of work done and the staff was hospitable

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DealerRater Jun 25, 2025

She helped us determine and answer what most of our questions were with the vehicle of our choice . And was patient and very forth coming with information.

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DealerRater Jun 24, 2025

Don’t know if I met her or not! Don’t know who Crystal is!

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DealerRater Jun 24, 2025

Enjoyed service will choose Walt Massey every time! Quick and friendly. David and Kayla were very helpful and made the process easy and enjoyable.

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DealerRater Jun 23, 2025

Staff is super friendly and tries to accommodate for all your needs. Wonderful process for purchasing and all the need we've had

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DealerRater Jun 23, 2025

Enjoyed service will choose Walt Massey everytime! Quick and friendly. Madison and Lindsey are awesome

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DealerRater Jun 21, 2025

Best dealership around by far. Super easy to work with. No hassling. Angela and the others were the best. Everyone was super friendly and helpful

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DealerRater Jun 20, 2025

Love this team. Always fast and efficient. Would recommend anyone to the Walt Massey CDJR team

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DealerRater Jun 19, 2025

Got our appt scheduled easily and within the time frame we needed. Check in was easy and service was done promptly and efficiently

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DealerRater Jun 19, 2025

Easy to get appointments. Always does what there supposed to. Will use them again when needed.

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DealerRater Jun 18, 2025

Fast and efficient even though the upgrade was unnecessary. People very personal and courteous . Fifteen .

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Google Jun 15, 2025

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Google Jun 15, 2025

Madison is the best service advisor ever and always with a warm smile and sincere heart ❤️

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DealerRater Jun 10, 2025

Ms Madison and Leah were amazing keeping me updated on my truck and keeping touch on where we were as far as to get my truck back and working properly

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DealerRater Jun 10, 2025

Couldn’t ask for a better experience and I am so glad that Lindsey is back. She adds more than you know to your service department.

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DealerRater Jun 9, 2025

Friendly and helpful service during our purchasing experience. We were very satisfied with the complete process!

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DealerRater Jun 6, 2025

Very Friendly staff ! Great prices . Quick service ! Love this place! Great kids area for waiting !

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DealerRater Jun 4, 2025

Your service staff were very nice right to the point friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Massey. I’ve been Going there from day one

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DealerRater Jun 4, 2025

Service for My Jeep was very quick, thorough, & Respected...Very knowledgeable, Communicative & Polite.Thank You for taking the time to do what was requested, correctly!!

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DealerRater Jun 4, 2025

Professional, proficient, and timely! Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our experience, and highly recommend!!

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Google Jun 3, 2025

If we could leave better than 5 stars we would! My fiancé and I drove over an hour and a half to get the Ford Explorer Platinum. I waited 2 years to find the vehicle of my dreams and future family car. Chadwick, Mr. Chaisson, and Makailah really went above and beyond. They are the friendliest people! Chadwick still calls and checks on us. We are proud to be his 1st sale. Thank you again for a memorable experience!

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DealerRater Jun 2, 2025

Just about every single time I do business with y’all your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are

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DealerRater Jun 2, 2025

Madison did a great job keeping me informed on the progress of the service being performed.

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DealerRater Jun 1, 2025

They have a very courteous and helpful staff!! They did a great job of putting us in a great vehicle for our budget.

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DealerRater May 31, 2025

Technicians are not knowledgeable enough to service an eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next time. This service I was told my cabin filter was dirty and they would change it for 65.00 that was what the filter would cost me. Priced some filters at parts store it was anywhere from 14.95 to 25.95 . Sorry but that is not good customer service. Leah at the front desk does an excellent job

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DealerRater May 30, 2025

Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance

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DealerRater May 28, 2025

Angie was great in helping me get a car for my daughter. Highly recommend Angie for your next vehicle purchase.

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DealerRater May 27, 2025

What an exceptional experience! From the moment we walked in, we weren’t pushed into anything. I told them exactly what we were looking for, and they helped us every step of the way. I don’t think I could ever buy a car anywhere else.

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DealerRater May 27, 2025

Awesome service, Angels let me know everything that was happening from beginning to purchase: very nice and pleasant, she is awesome!

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Google May 26, 2025

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Google May 24, 2025

This is my second brand new purchase from Here. Dave is an outstanding salesman and Kayla in finance was extremely helpful!

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Google May 21, 2025

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DealerRater May 19, 2025

Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous.

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DealerRater May 18, 2025

Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything

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DealerRater May 18, 2025

Salesperson was very professional and courteous. The financial lady was courteous and very professional. We were treated very well.

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DealerRater May 17, 2025

Everyone was so amazing definitely recommended them to everyone. They go above and beyond for their customers.

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DealerRater May 16, 2025

Mrs. Angie went above and beyond ! She provided outstanding customer service, provided great knowledge, and is incredible.

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DealerRater May 15, 2025

Angie, Kayla, and Norris went above and beyond for my family and myself during our time of need. Definitely recommend them to everyone and they have earned our business for life.

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Facebook May 14, 2025

let me start off by saying everyone in the Lucedale site is AMAZING. Everyone went above and beyond for my family. Not only did they each take the time to help me but they put in alot of time and effort in finding me the perfect vehicle. Best price, best people, and even got me financed with a better rate and payment than my own lender I was going to go threw. Angie, Kayla, and Norris are super amazing and great at there jobs. Definitely recommend them to everyone. Thank yal so much for helping my family especially in our ... Read More

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Google May 13, 2025

My experience at Walt Massey Dodge in Lucedale was a great one. Their customer service is top tier and the technicians did a great job solving my issue. Madison was a pleasure to work with. She got me set up and on the road in no time. I will continue to do business with Walt Massey Dodge!

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DealerRater May 13, 2025

Friendly and communicates well as to status of the repair job. Follows up after job review s completed.

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DealerRater May 8, 2025

Great communication, with great service all around. Quick and easy with a very personable feel to it.

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Google May 6, 2025

Great service Great people

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Google May 4, 2025

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DealerRater May 2, 2025

It was a very good experience thank y'all. Need to put the tea back in the waiting room not everyone wants coffee.

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DealerRater May 1, 2025

Great She was very friendly and sympathetic to my circumstances She was great great great

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Google May 1, 2025

Done a amazing job on my jeep that ya'll so much.

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Google May 1, 2025

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DealerRater Apr 30, 2025

Everyone was so helpful from the service department to the sales people. Definitely recommend them.

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DealerRater Apr 28, 2025

Wonderful experience! Everything was easy and convenient. I got a great deal on my pathfinder and Angie was great!

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DealerRater Apr 27, 2025

The work was done way. The waiting area was clean. The work was done quickly. The waiting area was clean. Leah was nice.

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DealerRater Apr 26, 2025

Angela did a great job getting everything done. Thanks for everything. Very happy with our new truck.

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Google Apr 25, 2025

Bought our 23 Dodge Charger from Walt Massey! Mitch Green is a great salesperson! Second vehicle we’ve bought through him!

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Google Apr 25, 2025

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DealerRater Apr 25, 2025

Mr. David & Ms. Kayla were so easy to work with. I’ve never had a more smooth buying process when it came to vehicle purchasing. Highly recommend going to see Mr. David when you’re ready to make a purchase.

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DealerRater Apr 25, 2025

Great dealerships. Friendly staff and great service. Quick response and quick delivery. I highly recommend them.

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DealerRater Apr 22, 2025

I had the transmission filter changed, oil change, and axle oil changed. All went well.

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DealerRater Apr 17, 2025

The service was good. I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt Massey’s dealership to help me.

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DealerRater Apr 15, 2025

Explained our options and seems very comparable to other places we have used Very friendly folks

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DealerRater Apr 12, 2025

Finally a dealership that knows how to treat their customers. From sales to service it’s always been a great experience.

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Google Apr 12, 2025

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Google Apr 11, 2025

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DealerRater Apr 10, 2025

They had the truck that i was looking for, at a price that I was willing to pay. We made the deal as quickly and painlessly as possible.

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DealerRater Apr 10, 2025

Very good. Service was available when requested. Personnel were helpful and friendly. Service department was prepared for the vehicle and then notified me immediately when finished.

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DealerRater Apr 8, 2025

Had my oil changed and tires balanced, thank you for the speedy service on my van.

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DealerRater Apr 4, 2025

Although WM made good on their errors after I returned my vehicle the second time, they did not return my vehicle in the working order I gave it to them.

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DealerRater Apr 3, 2025

I like the way she keeps me updated on the progress. She’s the best one of the reason I go there

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DealerRater Apr 2, 2025

David and Kayla were awesome and very helpful thanks guys I highly recommend them and Walt Massey lucedale

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DealerRater Mar 31, 2025

We were upset that our warranty did not cover our repair as we felt it should have. However our experience with Walt Massey has always been good. Leah has always been very helpful.

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Google Mar 31, 2025

David Parnell and the Walt Massey team were easy to work with, fair on their pricing, and very responsive to my questions. This is how car buying should be!

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Google Mar 30, 2025

Helpful and knowledgeable: the best service!

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Google Mar 30, 2025

Staff very friendly, patient, and helpful. My experience there was very gratifying.

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DealerRater Mar 29, 2025

Had a great service visit with Walt Massey. Would highly recommend to all my friends and neighbors.

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Google Mar 24, 2025

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DealerRater Mar 23, 2025

David Parnell and the Walt Massey team delivered not only an awesome vehicle at an amazing price, they made the car buying process (including trade-in) one of the easiest and straightforward ones I have ever experienced. This is the way car buying should be! I will definitely be back for my next vehicle!

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DealerRater Mar 23, 2025

The price for my new Jeep and the service Danny offered would make me want to come back in the future

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Google Mar 22, 2025

Outstanding staff, but my check engine light came back on within 24 hours


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