Customer Testimonials
Great service from everyone and great truck. Nice to buy from them and would highly recommend them
Best service I have ever had buying a used vehicle staff was great thank you
I am so glad Lindsey has returned to Walt Massey CDJR! She always gets my vehicle fixed quickly and correctly!
Best used truck ever they were very helpful and when there was an issue they took care of it of all the staff that helped me was great I have sent more people your way just because you stand behind what you sell I will buy more from y’all thank you
Great experience. The buying process was easy and everyone was very helpful and polite. Keep up the good work.
Service was quick and reliable! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time!
Best dealer in town girls in service are very attentive. Would recommend to any one I know
Great price and fast service. Had the best sales person anyone could have asked for with David Parnell Took care of business right
Wonderful service! Lindsey went above and beyond to work around my schedule to get my repair done in a timely manner.
Service was great. Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At first it was an electric vehicle but it had a gas gauge and a tail pipe with exhaust fumes coming out. By the time we left my head was hurting from breathing in those exhaust fumes!!
Madison and Lindsey are very helpful. I will continue to choose Walt Massey CDJR Service
Had the best experience service was amazing very polite and kind definitely would go back
Pleasant to work with had a couple of issues , wanted me to bring it back , told them it had a squeak , should have tookcare of it then , ABS light keeps going on and off
Great service. They offered professional help and helped me find just what I was looking for.
Madison Fairley is very professional, courteous, politeand knows how to get the job in to get it done and we’ll check on it while it’s being service. I appreciate her very much.
Danny Moorman is a top tier salesman. He made the buying process simple and easy. Kayla got me the best rate out there . Great team at Walt Massey no place I’d rather go for buying a vehicle
David Parnell is the sales guy for sure. Only problem was the length it took for finance to get me going.
Our agent made this experience very easy and enjoyable. The day we made the purchase was full of laughter and although we were there a few hours it felt like seconds! We got a lot of work done and the staff was hospitable
She helped us determine and answer what most of our questions were with the vehicle of our choice . And was patient and very forth coming with information.
Don’t know if I met her or not! Don’t know who Crystal is!
Enjoyed service will choose Walt Massey every time! Quick and friendly. David and Kayla were very helpful and made the process easy and enjoyable.
Staff is super friendly and tries to accommodate for all your needs. Wonderful process for purchasing and all the need we've had
Enjoyed service will choose Walt Massey everytime! Quick and friendly. Madison and Lindsey are awesome
Best dealership around by far. Super easy to work with. No hassling. Angela and the others were the best. Everyone was super friendly and helpful
Love this team. Always fast and efficient. Would recommend anyone to the Walt Massey CDJR team
Got our appt scheduled easily and within the time frame we needed. Check in was easy and service was done promptly and efficiently
Easy to get appointments. Always does what there supposed to. Will use them again when needed.
Fast and efficient even though the upgrade was unnecessary. People very personal and courteous . Fifteen .
Madison is the best service advisor ever and always with a warm smile and sincere heart ❤️
Ms Madison and Leah were amazing keeping me updated on my truck and keeping touch on where we were as far as to get my truck back and working properly
Couldn’t ask for a better experience and I am so glad that Lindsey is back. She adds more than you know to your service department.
Friendly and helpful service during our purchasing experience. We were very satisfied with the complete process!
Very Friendly staff ! Great prices . Quick service ! Love this place! Great kids area for waiting !
Your service staff were very nice right to the point friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Massey. I’ve been Going there from day one
Service for My Jeep was very quick, thorough, & Respected...Very knowledgeable, Communicative & Polite.Thank You for taking the time to do what was requested, correctly!!
Professional, proficient, and timely! Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our experience, and highly recommend!!
If we could leave better than 5 stars we would! My fiancé and I drove over an hour and a half to get the Ford Explorer Platinum. I waited 2 years to find the vehicle of my dreams and future family car. Chadwick, Mr. Chaisson, and Makailah really went above and beyond. They are the friendliest people! Chadwick still calls and checks on us. We are proud to be his 1st sale. Thank you again for a memorable experience!
Just about every single time I do business with y’all your service department is messing something up or can’t figure something out or can’t do nothing about whatever the problems are
Madison did a great job keeping me informed on the progress of the service being performed.
They have a very courteous and helpful staff!! They did a great job of putting us in a great vehicle for our budget.
Technicians are not knowledgeable enough to service an eco-diesel engine .Previous service the technician overfilled my engine oil had to bring it back to take out some oil was offered a free service next time. This service I was told my cabin filter was dirty and they would change it for 65.00 that was what the filter would cost me. Priced some filters at parts store it was anywhere from 14.95 to 25.95 . Sorry but that is not good customer service. Leah at the front desk does an excellent job
Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance
Angie was great in helping me get a car for my daughter. Highly recommend Angie for your next vehicle purchase.
What an exceptional experience! From the moment we walked in, we weren’t pushed into anything. I told them exactly what we were looking for, and they helped us every step of the way. I don’t think I could ever buy a car anywhere else.
Awesome service, Angels let me know everything that was happening from beginning to purchase: very nice and pleasant, she is awesome!
This is my second brand new purchase from Here. Dave is an outstanding salesman and Kayla in finance was extremely helpful!
Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous.
Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything
Salesperson was very professional and courteous. The financial lady was courteous and very professional. We were treated very well.
Everyone was so amazing definitely recommended them to everyone. They go above and beyond for their customers.
Mrs. Angie went above and beyond ! She provided outstanding customer service, provided great knowledge, and is incredible.
Angie, Kayla, and Norris went above and beyond for my family and myself during our time of need. Definitely recommend them to everyone and they have earned our business for life.
let me start off by saying everyone in the Lucedale site is AMAZING. Everyone went above and beyond for my family. Not only did they each take the time to help me but they put in alot of time and effort in finding me the perfect vehicle. Best price, best people, and even got me financed with a better rate and payment than my own lender I was going to go threw. Angie, Kayla, and Norris are super amazing and great at there jobs. Definitely recommend them to everyone. Thank yal so much for helping my family especially in our ... Read More Facebook - May 14, 2025
My experience at Walt Massey Dodge in Lucedale was a great one. Their customer service is top tier and the technicians did a great job solving my issue. Madison was a pleasure to work with. She got me set up and on the road in no time. I will continue to do business with Walt Massey Dodge!
Friendly and communicates well as to status of the repair job. Follows up after job review s completed.
Great communication, with great service all around. Quick and easy with a very personable feel to it.
Great service Great people
It was a very good experience thank y'all. Need to put the tea back in the waiting room not everyone wants coffee.
Great She was very friendly and sympathetic to my circumstances She was great great great
Done a amazing job on my jeep that ya'll so much.
Everyone was so helpful from the service department to the sales people. Definitely recommend them.
Wonderful experience! Everything was easy and convenient. I got a great deal on my pathfinder and Angie was great!
The work was done way. The waiting area was clean. The work was done quickly. The waiting area was clean. Leah was nice.
Angela did a great job getting everything done. Thanks for everything. Very happy with our new truck.
Bought our 23 Dodge Charger from Walt Massey! Mitch Green is a great salesperson! Second vehicle we’ve bought through him!
Mr. David & Ms. Kayla were so easy to work with. I’ve never had a more smooth buying process when it came to vehicle purchasing. Highly recommend going to see Mr. David when you’re ready to make a purchase.
Great dealerships. Friendly staff and great service. Quick response and quick delivery. I highly recommend them.
I had the transmission filter changed, oil change, and axle oil changed. All went well.
The service was good. I am very pleased. Oil change and lube on April 10 and they told me I needed new tires. I had the tires changed on April 16th. I am glad we have Walt Massey’s dealership to help me.
Explained our options and seems very comparable to other places we have used Very friendly folks
Finally a dealership that knows how to treat their customers. From sales to service it’s always been a great experience.
They had the truck that i was looking for, at a price that I was willing to pay. We made the deal as quickly and painlessly as possible.
Very good. Service was available when requested. Personnel were helpful and friendly. Service department was prepared for the vehicle and then notified me immediately when finished.
Had my oil changed and tires balanced, thank you for the speedy service on my van.
Although WM made good on their errors after I returned my vehicle the second time, they did not return my vehicle in the working order I gave it to them.
I like the way she keeps me updated on the progress. She’s the best one of the reason I go there
David and Kayla were awesome and very helpful thanks guys I highly recommend them and Walt Massey lucedale
We were upset that our warranty did not cover our repair as we felt it should have. However our experience with Walt Massey has always been good. Leah has always been very helpful.
David Parnell and the Walt Massey team were easy to work with, fair on their pricing, and very responsive to my questions. This is how car buying should be!
Helpful and knowledgeable: the best service!
Staff very friendly, patient, and helpful. My experience there was very gratifying.
Had a great service visit with Walt Massey. Would highly recommend to all my friends and neighbors.
David Parnell and the Walt Massey team delivered not only an awesome vehicle at an amazing price, they made the car buying process (including trade-in) one of the easiest and straightforward ones I have ever experienced. This is the way car buying should be! I will definitely be back for my next vehicle!
The price for my new Jeep and the service Danny offered would make me want to come back in the future
Outstanding staff, but my check engine light came back on within 24 hours